Contact Candi
Sugar. Style. Support – Your Happiness is Our Business!
How to Reach Us
📧 Email: support@mycandi.in
📱 WhatsApp: +91 86509 47531
Response Time: 24-48 hours (Mon-Sat, 10AM-7PM IST)
📬 When to Email
- 💃 Exchange/return requests
- 📦 Order tracking issues
- 💌 Wholesale inquiries
- ✨ Collaboration proposals
💬 WhatsApp Quick Help
Ideal for:
🔍 "Is the [Dress Name] restocking soon?"
📆 "My order #CANDI123 is delayed!"
❓ "Need size advice for rooftop parties!"
📦 Returns Address
CANDI Returns Hub
Khasra 124, Kalakunj Colony
Maruti Estate, Agra
Uttar Pradesh - 282010
Note: Initiate returns by reaching out via support@mycandi.in or WhatsApp. Unsolicited packages will be declined.
📋 Before You Contact
- ✅ Track orders by contacting support@mycandi.in or WhatsApp
- ✅ Review our Return/Exchange Policy
- ✅ Follow @mycanditreat for restocks
🛡️ Your Security Matters
For prepaid orders we never ask for passwords, OTPs, or card details via WhatsApp. Payments are securely processed through third party payment gateway. For COD orders you may be asked to verify you phone number via OTP.
⚖️ Legal Compliance
Compliant with:
- Consumer Protection Act 2019
- DPDPA 2023 (Privacy Policy)
Let’s make shopping as sweet as our dresses! 🍬
